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Shipping Policy

Last updated: August 2025

1. Scope

SaySort is a digital-first product. Access to features is delivered electronically via your account immediately after successful purchase or sign-in. We do not routinely ship physical goods. Any references to shipping below apply only if and when physical merchandise becomes available through official SaySort channels.

2. Digital Delivery

  • Subscription access is provisioned instantly upon successful payment authorization.
  • Order confirmation and receipts are sent to your registered email address.
  • If you do not see confirmation emails, please check spam or junk folders.
  • For sign-in issues, password reset links can be requested from the sign-in page.

3. Physical Shipments (If Applicable)

If we offer physical goods (e.g., merchandise), the following general rules apply unless otherwise stated on the product page at checkout:

  • Processing Time: 2–5 business days before dispatch.
  • Transit Time: 3–14 business days depending on destination and carrier.
  • Carriers: Major postal/courier services as selected at checkout.
  • Tracking: Provided via email when available.
  • Multiple Items: Items may ship separately to expedite delivery.

Note: Peak seasons, customs delays, weather events, or carrier issues may extend timelines.

4. Shipping Address & Delivery Issues

  • Please ensure your shipping address is complete and accurate at checkout.
  • We are not responsible for lost packages due to incorrect or incomplete addresses.
  • Undeliverable or returned packages may incur re-shipping fees.
  • If a package is marked delivered but not received, contact the carrier first, then our support.

5. International Shipping & Duties

International orders may be subject to customs duties, taxes, and import fees levied by your destination country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost. Customs processing can introduce additional delays beyond our control.

6. Order Status & Support

For order status, shipping questions, or digital access issues, contact us:

SaySort Support

Email: support@saysort.com

Response time: 3–5 business days

7. Changes to this Policy

We may update this Shipping Policy from time to time. Material changes will be reflected on this page with an updated date. Continued use of our services after changes constitutes acceptance of the revised policy.

Related policies: Refund Policy · Terms of Service · Privacy Policy