Saysort

1. Introduction

Saysort ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Personal Information

Name and email address (when you create an account)
Payment information (processed securely by Paddle)
Account preferences and settings

Usage Data

Files you upload for analysis (stored temporarily)
Analysis history and saved configurations
Device information and browser type
IP address and usage patterns

3. How We Use Your Information

We use the collected information to:

Provide and maintain our service
Process your transactions
Send you important updates and notifications
Respond to your inquiries and support requests
Improve our service and develop new features
Detect and prevent fraud or abuse

4. Data Storage and Security

Your data is stored securely using industry-standard encryption. We use Appwrite for authentication and data storage, and Paddle for payment processing. Both services maintain strict security standards and compliance certifications.

Uploaded Excel files are processed in memory and are not permanently stored on our servers unless you explicitly save your analysis history.

5. Third-Party Services

We use the following third-party services:

Appwrite - Authentication and database services
Paddle - Payment processing
Resend - Email communications

Each service has its own privacy policy governing the use of your information.

6. Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Export your data
Opt out of marketing communications

To exercise these rights, please contact us through our contact page.

7. Cookies

We use essential cookies to maintain your session and remember your preferences. We do not use tracking cookies or sell your data to advertisers.

8. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at our contact page.